New Hiwin HGW15CCZAC Flange Block / HGW15 Series / 15mm HG Series blocks are designed with load capacity and rigidity higher than other similar products with circular-arc groove and structure optimization. HG features 4 way equal load capacity in the radial, reverse radial and lateral directions, and is self-aligning to absorb installation error. Hiwin HG series blocks achieve a long life with high speed, high accuracy and smooth linear motion. We only sell genuine Hiwin products new in factory packaging (no knockoffs or replicas). Shipping is free within the contiguous US. Each block purchase includes grease fittings. Make Hiwin Model HGW15CCZAC Series HG Block Style W: Flange Block Size 15mm Load Type C: Heavy Load Type Mount C: Mount from top or bottom Preload ZA: Medium Precision Code C: Normal Accuracy ShippingShipping CostsWe do not look to make money on shipping charges. We only try to cover actual postage and shipping costs. If you feel a shipping quote is too high, please contact us as we may very well be able to do better. The eBay calculator is simply one estimate and can be off at times. Turnaround Time About 95% of our orders ship within one business day and if you let us know that there is a rush, we can almost always ship the same day. Freight items usually have a 2 day turn around time. Next Day ShippingWe can offer next day shipping on just about all our products even if it’s not shown as an option on the shipping calculator. Please contact us for next day shipping options. We usually can get products out the same day even if paid for as late as 4:00 PM MST. Will You Reduce an Items Value on the Commercial Invoice to Reduce Customs FeesNo, unfortunately, we cannot reduce an item’s value on an invoice or shipping document. We understand paying customs fees is no fun (we have to pay them often as well), but lying about customs fees is against federal law and eBay policy and the fines are severe. Can You Ship on My Account/Local PickupYes, we can ship on a customer’s UPS and FedEx account. Local pickups are also accepted weekdays from 10-5 PM and by appointment. PackagingWe take packaging very seriously and use only the best void fill and cushioning products. We have a foam in place system, full crating department, and hundreds of in-stock box sizes. We feel the added cost of the best shipping materials is worth it to make sure your products arrive safely. Freight/Items near/over 150 lbs/ Very Large Items Many of our products are too large to ship through small package couriers and must be shipped truck freight. We have a loading dock and get very competitive rates with all the common freight couriers. Please contact us if an eBay freight quote seems high as we can almost always beat that rate by a considerable margin. We will need a phone number and address details to schedule a freight shipment for you. As always, buyers are welcome to arrange their own freight pickups. In most cases, items will be fully crated. Depending on the size of the item there may be a palletizing/crating fee. This fee will vary depending on the size of the item. Please contact us for pricing. PaymentPayment TimePayment is typically requested within four business days and non-payment claims are usually started after a week. Please contact us in advance if you need special arrangements. Payment MethodsWe can accept Paypal and all major credit cards. We are happy to announce we are now accepting NET30 payment plans from all major companies and universities!ReturnsCustomer SatisfactionWe strive for 100% customer satisfaction and will do everything possible to maintain this. Our feedback is proof of our effort to maintain very high customer satisfaction.Product Functionality/Guarantee PolicyUnless specifically stated in a listing, all our products are guaranteed in working shape upon arrival. Due to the technical nature of many of the products we sell, we cannot test every item but do guarantee them working all the same. We offer a 30 day no questions asked return policy. If an item arrives damaged or defective, we will cover the cost of return shipment. Longer Test Times/Return PolicyWe completely understand that many of our automation products take a considerable amount of time and effort to implement into a machine or fully test and can often offer a longer return time/testing period if necessary. Please contact us for more details. ReturnsWe offer a 30 day no questions asked return policy. No RMA number is necessary as we get very few returns. Just let us know that you wish to return an item and we will provide the necessary return information. In the unlikely event an item is defective/damaged in shipping/ or does not match our description, we will cover the cost of return shipment either through a Paypal payment or we can send a return label. In all other cases, we do ask that the buyer covers the cost of shipment. Refunds are processed promptly and will have no restocking/return fee unless an item sold as new is not received back in the condition it was sent. In the case a new item is not returned back in the condition sent, the buyer will be charged a 20% restocking fee. About UsWhere Do You Get All This Stuff?Most of our inventory comes from larger companies going out of business or downsizing equipment. We also purchase truckload quantities from industrial auctions and privately negotiated sales. We are very competitive when we buy and purchase only new and used good functional industrial automation equipment. CapabilitiesSix hard-working individuals run our shop, process equipment, list inventory on eBay, and ship daily. We also use Hiwin linear guides on our own CNC equipment.
